Kauneonga Admin for Claude, ChatGPT and other AI apps
For staff of answering services that run on Kauneonga. Connect your AI app to your Admin Portal with your own admin login, then set up clients, numbers, scripts, on-call calendars and AI receptionists, and review messages and reports, by asking.
Clients of an answering service use the client plugin instead: Kauneonga/kauneonga-plugin.
What you can do
- Set up a new client. The account and its owner, phone lines and numbers, call script, on-call calendar, features and supervisor logins, in one guided pass.
- Numbers and porting. Search and buy numbers, move a number between clients, set forwarding or the caller ID name, release a number, and port numbers in from another provider.
- Phone lines. Change what agents see and say, the IVR menu and recordings, SMS routing and the line's contacts.
- Call scripts. Write a new script from a plain description, or change one.
- On-call. Build a client's calendar, change escalation levels and shifts, and update how each person is reached.
- AI receptionists. Create one from the client's website, give it knowledge, test it with a real call, and publish it.
- Messages and reports. Find and act on messages and To Dos, and get activity, usage, service level and QA reports.
Try asking: "Which clients had the most messages this week?", "Move Saturday's shift on Dr. Lee's line to Dr. Patel" or "Help me set up a new client account."
Safeguards
- Before any change, the AI says exactly what it will do and asks you to confirm. Changes that cost money, ring a real phone, change how live calls are answered, or can't be undone are called out first.
- You see and change only what your Admin Portal role allows. The connector enforces your access; the plugin can't widen it.
- It never asks for your password, and never repeats a porting PIN back.
Install
Claude
Your whole team (Claude Team or Enterprise): an owner of your Claude organization
opens Organization settings > Plugins & skills and adds this repository,
Kauneonga/kauneonga-admin-plugin.
Claude Code:
/plugin install kauneonga-admin --marketplace Kauneonga/kauneonga-admin-plugin
On Claude Code older than 2.1.275, add the marketplace first:
/plugin marketplace add Kauneonga/kauneonga-admin-plugin
/plugin install kauneonga-admin@kauneonga-admin
Just the connector: in Claude, open Settings > Connectors and add a custom
connector with this address: https://mcp-admins.kauneonga.com/api/v2/mcp.
ChatGPT
Add a custom connector in ChatGPT with the address
https://mcp-admins.kauneonga.com/api/v2/mcp. The skills come with the plugin once it is
listed in ChatGPT.
Codex, Cursor and other agents
Install the skills:
npx skills add Kauneonga/kauneonga-admin-plugin
Then add the connector address, https://mcp-admins.kauneonga.com/api/v2/mcp, in the
agent's MCP settings. It's a Streamable HTTP server that signs you in with OAuth.
Sign in
The first time the AI uses the connector, it opens a sign-in page. Enter the web address you use for your Admin Portal, sign in with your own admin login, enter your two-factor code if you use one, and allow access. You can disconnect at any time from your AI app's connector settings.
Skills
| Skill | What it does |
|---|---|
kauneonga-admin | Picks the right skill, and the order when a job needs several |
setup | Connects the admin connector and checks what your login can reach |
new-client | Sets up a new client from scratch |
numbers-and-porting | Buys, moves, forwards, names and releases numbers; ports numbers in |
phone-lines | Changes a line's profile, IVR, SMS routing, contacts and the account's features |
call-scripts | Writes and changes call scripts |
on-call-setup | Builds and changes on-call calendars, escalation levels and how people are reached |
ai-receptionists | Creates, tests and publishes AI receptionists |
message-triage | Finds and acts on messages and To Dos |
reports-and-quality | Activity, usage, service level and QA reports, and SMS conversations |
Privacy
See Kauneonga's privacy policy and terms.
Maintaining this plugin? See docs/MAINTAINING.md. Licensed under the MIT License.