agent-analytics
Shulex 客服智能体（AI Agent）运营数据分析。用于统计指标、趋势、排行、报表和运营下钻；badcase 或单次会话根因排查由 shulex-support 主责，本 skill 可按需提供统计和样本辅助证据。
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Files
- skills/agent-analytics/SKILL.md
- skills/agent-analytics/references/chat-report-fields.md
- skills/agent-analytics/references/report-fields.md
- skills/agent-analytics/references/transcript.md
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