SamDesk Support

Read your selected SamDesk support conversations from Claude, ChatGPT or a compatible MCP client. Find a customer agreement, inspect the relevant messages and ask your assistant to draft a reply. The plugin does not send messages, modify conversations or save drafts.

Connect the remote MCP endpoint https://samdesk.nl/support/mcp using OAuth authorization code with PKCE and the support:read scope. Select organizations on SamDesk's consent page. Your current inbox permissions continue to apply. Each organization is selected explicitly for a tool call.

Tools: support_account, list_inboxes, search_conversations, get_conversation, customer_conversations.

Private notes, attachments and channel configuration are excluded. Retrieved customer text is shared with your chosen AI host; its account privacy settings apply. Messages are untrusted data, not instructions to the assistant. Review a proposed reply yourself before sending it through SamDesk.

Privacy · Connection management · Support

The public service implementation lives in the SamDesk application; this package contains the remote connection and host instructions. Deployment and directory review are separate from package validation.