sentdm/sent

Analyzes Sent message delivery, webhook, and activity data to explain funnel drop-offs, delivery failures, read-rate gaps, channel fallback, and suspicious performance changes. Use when a user says MDR, delivery report, message activity, webhook event, failed messages, low delivery rate, RCS fallback, WhatsApp read rate, SMS filtering, campaign performance, or asks why messages did not arrive.

Plans and executes a migration from Twilio, Sinch, Infobip, Vonage, or MessageBird/Bird to Sent v3 — mapping send calls, status vocabularies, webhook signature schemes, opt-out stores, templates, and tenancy models, then cutting over safely with dual-run and rollback. Use when replacing an incumbent CPaaS provider, translating provider code or webhook handlers to Sent, or planning a phased cutover and its verification gates.

Guides current Sent RCS and RBM onboarding, launch evidence, carrier approval, text and suggestion-chip templates, Sender Profile readiness, and safe routing. Use for RCS launch, fallback, pinned-channel tests, or broadcast prevention.

Designs Sent Sender Profile architecture for multi-tenant, multi-brand, and multi-channel systems. Use for API-key scoping, x-profile-id, isolation, inheritance, sharing, billing, WABA, 10DLC campaigns, webhooks, or tenant offboarding.

Routes broad or ambiguous Sent requests to the correct MCP-backed operation or specialist skill. Use when the user asks what Sent can do, says "help me with Sent" or "set up messaging," needs several Sent workflows, or has not made the channel, task, or desired operation clear enough to select a more specific skill.

Checks the authorized Sent account, organization and Sender Profile scope, balance, onboarding/KYC status, and readiness with the Sent MCP tools. Use when a user asks whether the account can send, what the MCP connection authorized, whether funds are sufficient, why onboarding is blocked, or for a preflight check before a mutation or channel launch. Route remediation to the relevant onboarding or compliance skill.

Queries Sent phone-number capabilities and aggregate messaging, deliverability, and contact analytics with the Sent MCP tools. Use when a user asks for number lookup, line or channel capability, messages sent, delivery rate, contact growth, dashboard metrics, period comparisons, or date-bounded trends. Use messaging-performance-analyzer for message-level evidence and root-cause diagnosis.

Lists, finds, inspects, bulk-creates, summarizes, or deletes Sent contacts with the Sent MCP tools. Use when a user asks to search contacts, get a contact by ID, import or deduplicate a contact list, review a contact's messaging summary, remove a contact, or manage direct contact records. Requires confirmation gates for creates and deletes.

Stands up a production-ready Sent v3 integration in an existing codebase — SDK selection and client construction, x-api-key configuration, idempotent sends, retry and rate-limit handling, the 46-code error catalog, sandbox verification, and a verified webhook receiver. Use when adding Sent to an app for the first time, choosing an SDK or framework wiring, handling 429 or 409 responses, deciding what to log, or hardening an integration before launch.

Sends SMS, WhatsApp, or RCS messages through Sent and retrieves individual message status and activity history with the Sent MCP tools. Use when a user asks to send or preview a message, check a message ID, confirm delivery status, inspect lifecycle events, investigate a timed-out or ambiguous send, or retry safely. Use messaging-performance-analyzer for aggregate delivery diagnosis.

Executes the Sent Sender Profile lifecycle over the API — creating profiles with the right inheritance, sharing, billing, and WhatsApp options, driving profile completion and its callback, managing 10DLC campaigns per profile, and administering users and roles. Use when calling POST /v3/profiles, handling a completion callback or unclear profile status, choosing inherit or dedicated resources, wiring per-tenant onboarding, or inviting and role-managing users.

Decides how a Sent message should reach the recipient — automatic routing versus a pinned channel, what the channel array actually does, how fallback and reroute work, and why a message ended as FAILED, FILTERED, BLOCKED, or channel "auto". Use when choosing the channel field, expecting WhatsApp-to-SMS fallback, debugging an unexpected route or duplicate charges from multiple channels, or interpreting message status and activity evidence.

Lists, finds by name or ID, inspects, or deletes existing Sent templates with the Sent MCP tools. Use when a user asks to browse templates, find an approved template, check template language, channel, category, or status, retrieve a template record, or delete a template. Use waba-template-author to write WhatsApp content and template-builder-ui to design template interfaces.

Designs inbound and conversational Sent flows — opt-out and opt-in keyword handling, consent state on contacts, auto-replies inside the WhatsApp 24-hour window, RCS STOP chips, conversation history retrieval, and per-channel inbound capability. Use when handling message.received events, implementing STOP or HELP behavior, restoring consent after an opt-out, building a support inbox or chatbot on Sent, or paginating conversation history.

Builds and debugs Sent v3 webhook receivers end to end — endpoint registration, HMAC signature verification, replay rejection, event dedupe, retry and auto-disable behavior, secret rotation, and delivery-log triage. Use when handling Sent webhook events, verifying x-webhook-signature, fixing 401 or signature-mismatch failures, recovering a disabled endpoint, choosing event_types or event_filters, rotating a signing secret, or interpreting the webhook delivery log.

Prepares and validates Sent US A2P 10DLC brand and campaign registration through Sender Profiles, including inheritance, all campaign use cases, opt-in evidence, sample-message policy, autoresponses, sandbox validation, TCR status, and rejection remediation.

Designs and audits tenant-facing Sent template builders, previews, validation, lifecycle UX, and API payload mapping. Use for template editor forms, variables, channel overrides, WhatsApp review, RCS suggestion chips, authentication templates, and safe submission flows.

Guides WhatsApp Business Account onboarding through Sent, separating dashboard Embedded Signup, organization WABA inheritance, and direct child-profile credentials. Use for WABA connection, Meta signup, profile creation, access-token handling, phone number mapping, completion callbacks, or WhatsApp onboarding failures.

Writes, classifies, validates, and repairs WhatsApp templates using the Sent v3 template definition contract. Use for utility, marketing, authentication, OTP, Meta review, rejected templates, variables, buttons, channel overrides, or submission-ready Sent payloads.