houseofichigo/hoi-customer-support
v0.1.0MIT
Case triage, response drafts and recurring-issue knowledge.
hoi-support-knowledge
Use when asked to propose a reusable support article from selected resolved cases. Not for promoting every conversation into approved knowledge.
hoi-support-response
Use when asked to draft a support response grounded in approved policy and knowledge. Not for sending replies or approving refunds.
hoi-support-triage
Use when asked to triage a selected support case using the approved service policy. Not for automatically closing cases or making account/security changes.