write-on-brand

Write, edit or rewrite customer communications (emails, letters, text messages, push notifications, in-app messages, notices, replies to complaints, help-centre answers, web or app copy, headlines, social posts, policy wording) in a brand's voice using its brand guide in CommScore, and check the result with CommScore before handing it over. Use whenever the user asks you to draft, reply to, edit, rewrite or "make this sound like" a brand or organisation for its customers, members or the public, including any brand set up in their CommScore workspace, even if they don't mention CommScore.