Skip to content

ringcentral/ringcentral-ace

v1.0.7MIT

ACE provides complete visibility into customer calls, meetings, and digital interactions. Managers can compare agent performance and turn quality metrics into targeted, evidence-based coaching backed by real interaction data. Executives gain clear foresight into key trends, competitor activity, churn risks, and customer satisfaction across all conversations.

GitHubOpen Website
skills

ace-voice-of-customer

Know what your customers really think. Analyze CSAT, sentiment, satisfaction drivers, first-contact resolution, issue resolution, customer pain points, and recurring complaint categories. Use when someone wants to understand customer experience, satisfaction changes, unresolved issues, or sources of frustration.

Read SKILL.md at the source

Pinned to revision e057ac7b4018, so it is the text this page describes rather than whatever the author pushed since.

Files

Every link opens the file at its source, pinned to the revision this page describes.