shippo-support-ticket

Generate a complete, auto-classified, ready-to-paste Shippo support ticket for a single shipment or label. Use when a support agent or customer needs to escalate a shipping issue (lost/delayed package, unused-label refund, billing/rate adjustment, address exception, customs hold, carrier-account, or tracking-webhook problem). Given a tracking number + carrier, a transaction (label) ID, or a shipment ID, it classifies the issue, runs the right read-only Shippo MCP lookups, computes the triage timeline, and emits both a copy-paste support message and a routing-tagged JSON block so the ticket lands in the right pipeline first time.