support-case-helper

Guides an Amazon seller (Seller Central) who has a Selling Partner account or selling issue to the right Amazon support path. It gathers a few case details, assembles a clean, PII-free summary, and either (a) uses an Amazon Selling Partner connector tool to contact Seller Support / create a case when such a tool is available and the seller explicitly confirms, or (b) — when no such tool exists — points the seller to the Seller Central Help Center to open the case themselves. Triggers on: "I need to contact Amazon about my account", "How do I open a support case?", "Something's wrong with my account and I need help", "I need additional help with Amazon", "can you open a case", "contact Amazon support", "connect me with Amazon support". Do NOT use for: Vendors (Vendor Central) or any non–Seller Central use case; requests that are not Amazon Seller / Selling Partner support; diagnosing or fixing the underlying problem; or submitting a case without the seller's explicit confirmation.

License

Apache-2.0