runbook

Write or update an operational runbook: check/recover/verify/roll-back/escalate steps for one failure mode, the living-runbook accretion that grows it after every incident, and importing Confluence runbooks into the repo. Triggers: 'help me write a runbook for restarting pricing', 'update the runbook from this incident', 'import this Confluence runbook', 'apply the runbook structure'. Direct operational-document writing belongs to scribe, which selects runbook mode and applies this skill; retrospectives use postmortem.