journey-design

Design cross-channel customer journeys as state machines — states, transitions, touchpoints, and personalization branches — then validate the design with Monte Carlo simulation via journey-engine.py before any build. Produces the journey map, touchpoint calendar, per-touchpoint content briefs, simulation results with bottleneck analysis, and a per-platform implementation checklist; it designs and simulates, it does not activate anything. Triggers on "/digital-marketing-pro:journey-design", "map the onboarding journey", "design a win-back flow across email and ads", "plan the touchpoints after signup", "build a retention journey with branching". Reads the brand profile, guidelines, and compliance rules, and flags content gaps needing new creation.