booked-after-hours
The open build standard for answering a trade business phone out of hours. Disclosure and recording consent before the first question, a fixed emergency / routine / quote taxonomy, the address resolved by lookup rather than transcribed, one job written not two, typed escalation with the on-call rule, a stub to build against, and a pass test you can stage on your own phone in a minute. Use when building, reviewing or auditing this workflow. Carries the AIP-BS-BOOKED-AFTER-HOURS open standard, free to implement under CC BY 4.0.
- License
- CC-BY-4.0
Pinned to revision ad1559488d9c, so it is the text this page describes rather than whatever the author pushed since.
Files
- skills/booked-after-hours/SKILL.md
- skills/booked-after-hours/reference/booked-after-hours.md
- skills/booked-after-hours/reference/microsoft-365.md
Every link opens the file at its source, pinned to the revision this page describes.