convirza-agent-quality
Review Convirza agent performance and call quality using scorecards and scored calls. Use when someone asks how their reps or agents are performing, wants a coaching list, asks about quality scores, conversion rates, scorecards or evaluation forms, or wants to know which calls were reviewed. Do not use for raw call volume reporting.
Pinned to revision 49cb3aebc697, so it is the text this page describes rather than whatever the author pushed since.
Files
Every link opens the file at its source, pinned to the revision this page describes.