cbe-ticket

Write and open an HPC Servicedesk ticket (Jira project ISD, request type CLIP Support) for a CBE.next or OpenOnDemand problem: failed or hanging jobs, broken nodes, storage, mount, or permission errors, login and SSH problems, OpenOnDemand sessions (Jupyter, RStudio, VS Code, Remote Desktop) that do not start, and suspected Slurm scheduler faults. Use when the user asks to open, file, write, or draft a ticket or support request, or when a problem needs admin action the user cannot take. Collects the job IDs, logs, script, input and output paths, environment, and a minimal reproducer that support needs. A long queue wait alone is not a ticket: use cbe-queue. Diagnose with cbe-triage first.