Skip to content

bevel-software/support-starter

v1.0.0

Triage tickets, draft responses, escalate issues, research customer questions and turn resolved issues into knowledge base articles.

kb-article

Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.

Read SKILL.md at the source

Pinned to revision 63cb3271f6d6, so it is the text this page describes rather than whatever the author pushed since.

Files

Every link opens the file at its source, pinned to the revision this page describes.